* You pay the current price per kWh on the day of the respective charging station operator.
The one thing you need to stay charged.
Discover how MB.CHARGE streamlines Richard’s charging experience – offering real-time availability of charging stations, cost transparency, and one unified bill, all through the Mercedes-Benz App.
More charging points. One unified network.
We’re teaming up with leading charging providers to expand the MB.CHARGE Public network, empowering you to travel farther and more freely.
Our partners include CDG ENGIE, SP Group, Charge+, and Volt.
Our partners include CDG ENGIE, SP Group, Charge+, and Volt.
Experience the world of charging
MB.CHARGE Public Features & EV Services
The power of one.
Enjoy a seamless, personalised experience with quick access to nearby charging stations, real-time charging status, and recent transactions - all in one app.
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One-stop charging.
Easily search for nearby charging stations using the Mercedes-Benz App with real-time availability and cost information.
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One transparent cost.
Transparent cost estimates based on your battery level, desired charge, and estimated fees for each charging session.
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One-tap navigation.
Plan routes in the app and send charging station details directly to your Mercedes-Benz for seamless navigation.
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One billing statement.
Enjoy simple, cashless billing with transactions viewable on the Mercedes-Benz App.
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How to activate MB.CHARGE Public?
Follow these steps to unlock a world of charging convenience by activating your Mercedes-Benz App.
Frequently asked questions
Any questions? We have the answers!
MB.CHARGE Public offers unparalleled convenience and flexibility. Access one of the world’s largest charging networks with full cost transparency. A simple one-time registration provides access to all providers in the MB.CHARGE Public network, with automatic calculation and detailed overviews of your charges.
MB.CHARGE Public is available in all Mercedes Electric Vehicles as well as in selected plug-in hybrid vehicles. Please check with your Mercedes-Benz dealer for the most up-to-date offer.
To use the MB.CHARGE Public service, you need a registered Mercedes me account and the Vehicle Identification Number (VIN) of your Mercedes-Benz electric or plug-in hybrid vehicle.
To use the service, activate your Mercedes me account in the Mercedes-Benz App or in the Mercedes-Benz Portal. In the next step, you’ll pair your vehicle and activate the MB.CHARGE Public service in the services overview. Complete the MB.CHARGE Public charging contract to finalize the setup. Once complete, you can initiate the charging process directly at a charging station using the app or the MBUX multimedia system.
If you are unable to activate MB.CHARGE Public, ensure your email address is registered in your Mercedes me account and that all contact details are accurate and up to date. If the issue persists, please contact our Customer Care Center at this 24/7 toll free hotline number 1800 329 7540 or email us at s24h.sgp@cac.mercedes-benz.com .
The MB.CHARGE Public network currently includes SP Group, Charge+, CDG ENGIE and Volt. Additional charge point operators (CPOs) are continuously being onboarded to expand the network.
You can easily locate charging stations using your MBUX multimedia system or the Mercedes-Benz App. Tip: Utilize the ‘Send to Car’ function for seamless navigation.
This indicates that the specific charging station is not compatible with MB.CHARGE Public, meaning that you cannot use MB.CHARGE Public or the Mercedes-Benz App to initiate or process payments for charging at that station.
To charge at a public station, open the Mercedes-Benz App and scan the QR code displayed at the charging station. Once scanned, follow the prompts in the app to initiate the charging process.
To view charging costs, select a charging location in the app or system, then click on a specific charging point. You’ll find an option labeled 'Charging Cost Details,' where you can review the associated rates.
Customers are charged based on the standard rates of the charging station operator managing the specific station. The exact price per kilowatt hour or per minute, along with the estimated total cost to reach the target battery charge level, is displayed on the MBUX multimedia system or in the Mercedes-Benz App prior to charging. This ensures maximum cost transparency for public charging sessions.
Mercedes-Benz drivers can charge seamlessly across different charging station operators using a single MB.CHARGE Public contract. This eliminates the need for multiple contracts with individual operators. Payments for all charging sessions are automatically processed using the payment details stored in MB.CHARGE Public, and customers are billed automatically at the end of each session.
Currently, MB.CHARGE Public is only available in Singapore, and cross-border charging is not supported. However, expansions to additional markets are anticipated in the future.