Mercedes‑Benz Store | Warranty Support and FAQs
All information about warranty and service for vehicles from the Mercedes-Benz Online Store can be found here.
Mercedes‑Benz Store | Warranty Support and FAQs
Guaranteed to keep you well protected on the road.
All vehicles that you reserve through the Mercedes-Benz Store and subsequently purchase from our local authorized dealer (Cycle & Carriage Industries Pte Ltd) are covered by the full Mercedes-Benz warranty.
What warranty do I have for vehicles reserved in the Mercedes-Benz Online Store and subsequently purchased?
The manufacturer's warranty of 3 years applies to all vehicles reserved and subsequently purchased in the Mercedes-Benz Online Store. This begins with the delivery or first registration of the vehicle - the earlier date applies.
Personal service for you and your Mercedes-Benz.
All Mercedes-Benz services apply to all vehicles that you reserve through the Mercedes-Benz Online Store and subsequently purchase from our local authorized dealer, Cycle & Carriage Industries Pte Ltd.
Who do I contact if I have further questions?
Our customer service experts will be happy to answer your questions by phone (+65 6298 1818) and by email (mbproductexpert@cyclecarriage.com.sg). You can reach us from Monday to Saturday from 8.30 am to 7 pm and Sunday & Public Holidays from 10 am to 6 pm.
Who will support me after the purchase?
Your authorised Mercedes-Benz dealer is always there for you. They offer you the full Mercedes-Benz service for the vehicle that you have reserved in the Mercedes-Benz Online Store and subsequently purchased.
Can I make full use of the Mercedes-Benz Service?
Of course - your authorised Mercedes-Benz dealer will be there to help you with all service issues.