For individual questions and requests, please contact our customer service experts directly. We are there for you by email (cs.sgp@cac.mercedes-benz.com) and telephone (+65 6577 1117). You can reach us from Monday to Saturday from 8.30 am to 7 pm and Sunday & Public Holidays from 10 am to 6 pm.

Frequently asked questions

• Which vehicles are available in the Mercedes-Benz Online Store?
• How does online ordering work in the Mercedes-Benz Online Store?
• Can I cancel my order?
• How do I get my vehicle?
• My desired vehicle is not available in the Mercedes-Benz Online Store. What can I do?
  
• I do not have sole right of representation. Can I order a vehicle at commercial customer terms nonetheless?

This is how you can easily find your new Mercedes-Benz.

1800 329 7540 (calling from Singapore – toll free)

+65 6577 1117 (calling from overseas – charges apply)

Monday to Saturday from 8.30 am to 7 pm

Sunday & Public Holidays from 10 am to 6 pm