Your order - here's how it works in detail.
The Mercedes-Benz Online Store is a quick and convenient way to get the vehicle of your dreams - whether by leasing, financing or buying is up to you. In the following, we explain all the details about your order.
How does ordering work in the Mercedes-Benz Online Store?
The ordering process in our online store is simple, so you can find your way to your new dream car quickly, easily and conveniently. You'll get an overview here. Your reservation request comprises the following steps:
- Vehicle selection
You select the vehicle of your choice from the wide range of available vehicles.
- Select your preferred authorised Mercedes-Benz dealer
Select your preferred authorised Mercedes-Benz dealer for the vehicle delivery.
- Select your preferred payment method
Cash purchase:
If you would like to pay for your desired vehicle directly from your own funds, you can easily do this by transferring the invoice amount after you have made your vehicle reservation. Our customer service will clarify all the necessary details with you.
Leasing/financing:
If you wish to lease or finance the vehicle, you will receive a link to the Check & Drive online application from Mercedes-Benz Leasing GmbH or Mercedes-Benz Bank AG when you complete your reservation, You will also receive this application by email.
- Check shopping cart
Check your desired vehicle and the selected payment option one final time.
- Login or register
Login with your Mercedes me ID or register to proceed with the vehicle reservation. In this step, enter all the necessary information about yourself and, if applicable, as a commercial individual customer.
- Check all details and complete the reservation
Before completing the reservation of your desired vehicle, recheck all details including your personal or commercial data, and correct them if necessary. Complete the reservation easily by clicking on the button "Order with obligation to pay". By doing so, you agree to the reservation conditions of Mercedes-Benz AG and take note of the further information, the cancellation policy and the cancellation form as well as the data protection notices. By completing the reservation process in the Mercedes-Benz Online Store, you are making a binding offer to Mercedes-Benz AG to conclude a contract with them.
By concluding the reservation contract, Mercedes-Benz AG is obliged not to sell the vehicle to any other party in accordance with the reservation conditions, starting with your declaration of acceptance, and not to increase the purchase price stated in the Mercedes-Benz Online Store. The reservation terms and conditions of Mercedes-Benz AG are applicable.
The reservation data and terms and conditions of Mercedes-Benz AG (incl. cancellation policy for private customers) can be viewed again in the confirmation of receipt. These documents will be sent to you by email after you have completed your reservation.
- Next steps
Your reservation will be confirmed immediately by email. This confirmation of receipt does not constitute the conclusion of a contract, i.e. no declaration of acceptance of the offer by Mercedes-Benz AG. The contract for the vehicle reservation is only concluded when our customer service has confirmed the acceptance of the reservation within the period specified in the reservation terms and conditions with another email. Our customer service will inform you as soon as possible if your offer for a reservation could not be accepted.
Do I enter into a legally binding contract by sending the order?
By completing the information requested at checkout and clicking the checkout button for a vehicle reservation, you accept and agree to the terms of the Reservation Agreement with Mercedes-Benz Singapore Pte Ltd and Cycle & Carriage Industries Pte Ltd (“CCI”). Do note that the Reservation Agreement and the payment of the reservation fee do not constitute a contract for the sale or purchase of the vehicle.
How does vehicle reservation work?
The reservation of the vehicle is is subject to payment of a reservation fee and our confirmation that your reservation is successful. Payment of a reservation fee is to reserve the vehicle pending the conclusion of a sale and purchase contract for the vehicle with CCI. If your reservation of the Vehicle is successful, you will receive an email confirmation and a sales representative from CCI will contact you subsequently.