Service and maintenance.

Service and maintenance.

Whatever it takes, your authorised Mercedes-Benz dealership is here for you.

Whatever it takes, your authorised Mercedes-Benz dealership is here for you.

Workshop services


In the best hands.

It's often small details that demonstrate outstanding service – for instance when your authorised Mercedes-Benz dealership saves time as part of maintenance or the team simply makes the annoying traces of everyday use disappear. Discover the best service for yourself and your Mercedes.

Workshop services


In the best hands.

It's often small details that demonstrate outstanding service – for instance when your authorised Mercedes-Benz dealership saves time as part of maintenance or the team simply makes the annoying traces of everyday use disappear. Discover the best service for yourself and your Mercedes.

Warranties


Gladly living up to our responsibilities.

Warranties


Gladly living up to our responsibilities.

  • New-vehicle warranty

    On the safe side from the outset.

    The photo shows a close-up of a woman at the wheel of a vehicle.

    On the safe side from the outset.

    1 September 2005 saw the introduction of a two-year, Europe-wide new-vehicle warranty for all Mercedes-Benz passenger cars.

    The contractual warranty undertaking is provided by the national sales organisation that sells you the vehicle. The warranty is valid from the day of vehicle delivery, or from the date of initial registration if this is earlier, and does not have a mileage limit. It supplements the statutory liability for material defects and gives you extra peace of mind for the first two years.

    The Mercedes-Benz new-vehicle warranty is valid in the European Union member states, Iceland, Liechtenstein, Norway and Switzerland.

  • Used-vehicle warranty

    The seal of quality for used vehicles

    The photo shows an older E-Class and a man sitting in front of it.

    The seal of quality for used vehicles

    If you purchase a used vehicle from us, the vehicle has not only been overhauled by specialists, in most cases it also includes a Mercedes-Benz European guarantee with a minimum term of twelve months.

    It also maintains your mobility in the event of a breakdown, wherever you happen to be in western Europe. We will repair your car without you paying a single penny for labour costs and – up to a mileage of 100,000 km – for materials. We will also refund labour costs in full for vehicles with a higher mileage.

    If the car that has caught your eye - whether it has the Mercedes star or not - does not come with the Mercedes-Benz European warranty, why not simply ask your dealer.

Maintenance


For safety, reliability and preservation of value.

Mercedes-Benz maintenance has been precisely geared towards your Mercedes – with a comprehensive range of service and care products to enable demand-based services. After all, as its manufacturer, we know your vehicle best.

Maintenance


For safety, reliability and preservation of value.

Mercedes-Benz maintenance has been precisely geared towards your Mercedes – with a comprehensive range of service and care products to enable demand-based services. After all, as its manufacturer, we know your vehicle best.

Your benefits at a glance:

Mercedes-Benz maintenance is perfect down to the last detail – not just almost perfect. Because almost will take you nowhere.
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Your benefits at a glance:

  • Professionally trained Service staff
  • First-class maintenance using special tools
  • Demand-based service scope according to the mileage and usage conditions of the vehicle
  • Free Mobilo mobility solution renewal after each service – for up to 30 years
  • Vehicle Service Dashboard

    Your service status – in control on a day-to-day basis.

    The Mercedes-Benz Vehicle Service Dashboard illustrates your vehicle's service status on a day-to-day basis.

    Your service status – in control on a day-to-day basis.

    Mercedes me provides day-to-day information about the status and terms of all service and maintenance topics, such as

    • Time of the next Service Check
    • Term of the Mobilo mobility solution
    • Due date of the next main inspection

    Sign up to Mercedes me now to view your service status.

  • Maintenance scopes

    Maintenance can be this convenient.

    Regular maintenance at authorised Mercedes-Benz dealerships guarantees that the vehicle is always safe.
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    Maintenance can be this convenient.

    Maintenance is available from Mercedes-Benz Service in two different packages: Service A and Service B, performed alternately. You don't even need to think about the regular service dates yourself: the standard service interval indicator in your Mercedes reminds you automatically of any upcoming maintenance. An additional plus: potential wear or damage can be identified in due time to consequently prevent more extensive repair work.

  • Service 24h Roadside Assistance

    Service 24h Roadside Assistance

    If the vehicle has broken down, the Mercedes-Benz Mobilo mobility solution makes sure you can carry on.
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    Service 24h Roadside Assistance

    We bring you back on course by day or by night

    Life’s little surprises tend to occur when you least expect them. Our Service24h Roadside Assistance teams are here for you and your Mercedes-Benz around the clock to assure the highest standards of support services in the unlikely event of a breakdown.

    Just call the Service24h Roadside Assistance at 6475 9500 our authorized Mercedes-Benz Dealer will assist you.

    Service24h Roadside Assistance is available 24 hours a day, 7 days a week.

    The MobiloLife predecessor product applies to vehicles initially registered between 24 October 1998 and 31 March 2008.