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Accident & breakdown assistance.

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Accident & breakdown assistance.
The Mobilo mobility solution is designed to assist Mercedes-Benz owners in the event of a technical breakdown. The photo shows a villa in the mountains with a large pool.
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Service 24h Roadside Assistance


Service 24h Roadside Assistance

Service 24h Roadside Assistance


Service 24h Roadside Assistance

We bring you back on course by day or by night

Mercedes-Benz owners stay mobile Europe-wide, even after an unplanned stop - with Mobilo.
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Mercedes-Benz owners stay mobile Europe-wide, even after an unplanned stop - with Mobilo.
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We bring you back on course by day or by night

Life’s little surprises tend to occur when you least expect them. Our Service24h Roadside Assistance teams are here for you and your Mercedes-Benz around the clock to assure the highest standards of support services in the unlikely event of a breakdown.

Just call the Service24h Roadside Assistance at 6475 9500 our authorized Mercedes-Benz Dealer will assist you.

Service24h Roadside Assistance is available 24 hours a day, 7 days a week.

Making an insurance claim


Insurance claim: you are in the best of hands with Mercedes-Benz.

You can depend on us in the event of an insurance claim.

Making an insurance claim


Insurance claim: you are in the best of hands with Mercedes-Benz.

You can depend on us in the event of an insurance claim.

A woman sitting in a café is contacting Mercedes Benz Financial Services Country S.A. concerning her insurance claim.

We are there for you around the clock in the event of an insurance claim.

We are there for you around the clock in the event of an insurance claim.

It is always reassuring to be well covered if the worst happens.

In the event of a claim, we are always ready to help and bring the matter to a speedy conclusion.

Warranty Protection at Cycle & Carriage

Warranty Protection at Cycle & Carriage

             

The Mercedes-Benz Authorised Body Care & Repair Center

At Cycle and Carriage, your prized Mercedes-Benz will be repaired by professionally trained and certified technicians, following Mercedes-Benz stringent repair methods and using state-of-the-art repair equipment. You can be assured of quality repairs and restoration of your vehicle to pre-accident Euro NCAP 5-star rating condition, without any compromise to the safety and handling of your Mercedes-Benz.

             

The Mercedes-Benz Authorised Body Care & Repair Center

At Cycle and Carriage, your prized Mercedes-Benz will be repaired by professionally trained and certified technicians, following Mercedes-Benz stringent repair methods and using state-of-the-art repair equipment. You can be assured of quality repairs and restoration of your vehicle to pre-accident Euro NCAP 5-star rating condition, without any compromise to the safety and handling of your Mercedes-Benz.

warranty protection

Warranty Protection

There are 8 different materials in your Mercedes-Benz that require specialised methods and equipment to join them together. Our fully dedicated team is trained to work with and repair such vehicular construction materials like alumium alloys, magnesium alloys and ultra-high tensile steels.

At Cycle and Carriage, we only use state-of-the-art repair equipment which includes the Inverter Spot Welder and Griffon Car Body Straightening System, which are approved by Mercedes-Benz for body and chassis repair.

Hence, your Mercedes-Benz manufacturer's warranty will be protected at all times. More importantly, you will have a peace-of-mind knowing that the safety standards of your prized posession will never be compromised for you and your loved ones.

Mercedes-Benz Authorised Body Care & Repair Center
188 Pandan Loop
Singapore 128378
Tel: 6206 1818

Eunos Service Center (For Accident Reporting Only)
330 Ubi Road 3
Singapore 408650
Tel: 6206 1818

Mercedes-Benz Service24h
Tel: 6475 9500

Protection That Your Mercedes-Benz Deserves     

Our uncompromising demands for safety go beyond the marvels of our distinctive technology. That is why we have added the enhanced protection of an unmatch insuracne coverage offer that only you Mercedes-Benz deserves.

Together with AIG, our motor insurance partner, we bring you unrivalled protection with these exclusive benefits.

Protection That Your Mercedes-Benz Deserves     

Our uncompromising demands for safety go beyond the marvels of our distinctive technology. That is why we have added the enhanced protection of an unmatch insuracne coverage offer that only you Mercedes-Benz deserves.

Together with AIG, our motor insurance partner, we bring you unrivalled protection with these exclusive benefits.

  • No Claim Discount (NCD) Protector
    Choosing to drive a Meredes-Benz is also about choosing safety. Safe drivers like you should be rewarded which is why the NCD Protector will maintain your NCD at 50% so that one unfortunate accident will not ruin your hard earned claims-free record, whilst insured with us[*].

    *NCD that is protected under the NCD Protector Benefit is not transferrable to any other insurer. The NCD Protector  also does not guarantee the renewal of the policy with AIG Asia Pacific INsurance Pte. Ltd. 
     

  • 36 Months New-for-Old Replacement with 100% Indemnity 
    Nothing can replace your prized Mercedes-Benz, except another Mercedes-Benz. In the event that your Mercedes-Benz is damaged beyond repair due to an accident, we will pay for a brand new Mercedes-Benz of the same model if your vehicle is less than 36 month old.
     

  • Unlimited Loss of Use Benefit with a Mercedes-Benz Courtesy Car
    You would not travel anywhere without your cherished Mercedes-Benz. In the unfortunate situation that your car is held up for accident repairs at Cycle and Carriage, we will deliver a Mercedes-Benz courtesy car to your doorstep (daily Mercedes-Benz car rental valued at S$300 per day[*]), which you can enjoy without any limit on the number of days.

    *Dollar value of Loss of Use Benefit is for reference only. There will be no cash reimbursement if insured ipts not to utilise the Loss of Use of Benefit.
     

  • Cover For Flood And Windstorm Damage Without PEnalising Your NCD
    No amount of engineering can prevent water damage from floods. Enjoy comprehensive coverage for damages caused by all natural disasters including flood and winstorm damage without penalising your NCD.
     

  • Excess Waiver of up to S$1,000 With An In-Car Camera
    Share your in-car camera accident video footage with us. Help flight fradulent claims, and get rewarded up to S$1,000 in excess waviers[*].

    *Terms and conditions apply. Please refer to your auto policy for details.
     

  • Pay Nothing For Windscreen Replacement
    The S$107 (inclusive of GST) excess on your windcreen replacement will be wavied if repairs are carried out at the MErcedes-Benz Authorised Body Care & Repair Center. 





Complete Protection for Peace of Mind

Policy Lifetime Repair Guarantee

You now have added assurance in the quality repairs and pristine restoration of your Mercedes-Benz, long after it leaves the workshop.

Your Mercedes-Ben Motor Insurance policy provides a Policy Lifetime Repair Guarantee for workmanship and paintwork related own damage accident repairs carried out by the Mercedes-Benz Authorised Body Care & Repair Center, for as long as you are insured with AIG.

A testament to the excellence and reliability of our repair center, the Policy Lifetime Repair Guarantee is also AIG's commitment to your Mercedes-Benz. Now you can drive away with total confidence knowing that your repairs are 100% guaranteed years down the road, for as long as you are insured with AIG

 

Complete Protection for Peace of Mind

Policy Lifetime Repair Guarantee

You now have added assurance in the quality repairs and pristine restoration of your Mercedes-Benz, long after it leaves the workshop.

Your Mercedes-Ben Motor Insurance policy provides a Policy Lifetime Repair Guarantee for workmanship and paintwork related own damage accident repairs carried out by the Mercedes-Benz Authorised Body Care & Repair Center, for as long as you are insured with AIG.

A testament to the excellence and reliability of our repair center, the Policy Lifetime Repair Guarantee is also AIG's commitment to your Mercedes-Benz. Now you can drive away with total confidence knowing that your repairs are 100% guaranteed years down the road, for as long as you are insured with AIG

 

Other Benefits & Services

  • Loan protection of up to S$100,000, for the outstanding loan amount on your car to be paid to your legal personal representatives, in case of accidental death while travelling in your car. [NEW]

  • Cover of up to S$2,000 for replacement of car lock and key in the event of theft, robbery, break0in or key being accidentally left in your vehicle. [NEW]

  • Personal belongings reimbursement of up to S$1,000. [NEW]

  • Medical reimbursement of up to S$1,000.

  • Personal accident cover for passengers of up to S$10,000 each.

  • Cover for loss or damage due to vandalism or international act of a third party during strike, riot or civil commotion.

  • 24-hour emergency toll-free hotline for breakdown and medical assistance referral services in Singapore and in West Malaysia