A compatible smartphone (see "Adapter App" section) with iOS 10 / Android 5 or later operating system
A Mercedes-Benz vehicle from one of the compatible model series and production periods
The Mercedes me Adapter App (available free of charge from the Apple App Store or Google Play)
Mercedes me Adapter (exclusively available from your authorised Mercedes-Benz dealer)
Activation of the Mercedes me Adapter services by the Mercedes-Benz service partner after the customer presents a valid identification document and the registration certificate.
The Mercedes me Adapter consists of hardware and software. The hardware, i.e. the Mercedes me Adapter, is inserted into the diagnostic socket ("OBD2 socket") of the vehicle and subsequently connects to the smartphone via Bluetooth®. In this way, it is possible to read out information from the vehicle. A range of safety, service and mobility functions can be used via the Mercedes me Adapter app, based on the read-out data.
The app is available free of charge from the Apple App Store and Google Play Store.
Use of the Mercedes me Adapter is free of charge. The usual terms for calls to mobile or landline numbers apply when calling from the app. Depending on the mobile phone contract, there may be costs for the download and data transfer.
The Mercedes me Adapter can be used for many previously non-connected Mercedes-Benz models built since 2002. Please refer to the following table for a list of compatible models and model series. The model-series list may vary from country to country.
|Model||Model series||Build year|
|A-Class||169, 176||2004 – 09/2015|
|B-Class||245, 246||2005 – 11/2014|
|C-Class||204, 205||2007 – 09/2014|
|C-Class Coupé||204||2011 – 06/2015|
|CLA||117||2013 – 11/2014|
|CLS||218, 219||2004 – 09/2014|
|E-Class||211, 212||2002 – 03/2015|
|E-Class Cabriolet||207||2010 – 03/2015|
|E-Class Coupé||207||2009 – 03/2015|
|G-Class||463||07/2012 - 08/2016|
|GL||164, 166||from 2006|
|GLA||156||2013 – 09/2015|
|M-Class||164, 166||from 2005|
|S-Class||221, 222||2005 – 09/2014|
|SL||231||2012 – 03/2016|
|SLK||171, 172||2003 – 03/2016|
|SLS AMG||197||from 2010|
|V-Class||447||2014 - 09/2016|
The Mercedes me Adapter is available in the following countries:
Austria, Belgium, Czech Republic, Denmark, Germany, Finland, France, Hungary, Ireland, Italy, Japan, Korea Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, South Africa, Spain, Sweden, Switzerland, Turkey, United Kingdom.
The requirements for using the Mercedes me Adapter are as follows:
The following data are transferred to the Daimler AG systems: vehicle identification number, mileage, fuel level, remaining time, remaining distance, workshop and service code, control unit version number if applicable. Data transfer is necessary so that you can receive details of the current vehicle status and suitable maintenance offers. Daimler AG does not use the transferred data to produce movement profiles. Location details (if available) are only transferred if you call Customer Support in the event of an accident or a breakdown. Personal data such as journey and refuelling lists or the Driver Score are only saved locally on your smartphone and are not forwarded to the Daimler systems.
The data read out from your vehicle via the Mercedes me Adapter and information saved by you is not synchronised with the Mercedes me Portal. This data is only saved locally on your smartphone. You can view the data in the Mercedes me Adapter App.
A Mercedes me Adapter can be used in several compatible vehicles. To do this, the vehicle must be linked to your Mercedes me account by your authorised Mercedes-Benz dealer. It must be reactivated after being unplugged and plugged into a different vehicle.
Yes, you can use your Mercedes me user account for the Mercedes me Adapter and add your adapter-compatible vehicle.
We take data protection into account when designing the networked services. Right from the start, we pay the highest level of attention to data protection during development of the systems and services.
The car of the future is increasingly becoming a digital companion, which means that we must ensure data security as well as road safety and operating safety.
Daimler AG does not produce movement profiles with Mercedes me services. We comply with all applicable laws on data protection, and even governmental authorities can only access the data within the bounds of the law.
Furthermore, Daimler has a "Corporate Policy for Data Protection for Data of Customers & Partners" to regulate the processing of personal data, which is based on globally accepted basic principles and ensures a uniform and globally valid data protection and data security standard.
Mercedes me services involve the acquisition of personal data as well as the generation of personal data. This happens on the basis of contractual arrangements or customer consent. The acquired data are saved in encrypted form. Furthermore, the customer can deactivate their Mercedes me Adapter services at any time.
We use technical and organisational security measures in order to protect user's data against manipulation, loss, destruction or against access by unauthorised parties. The security procedures are continually developed as new technology becomes available.
The Mercedes me Adapter enables many model series manufactured in 2002 or later to become an integral part of the Mercedes me digital world, even if the vehicle is not yet connected.
The Mercedes me Adapter is an accessory that has been tested and approved by Daimler AG (e.g. in crash tests and tests for electromagnetic compatibility). There is therefore no risk of vehicle damage and loss of warranty as a result of using the Adapter.
No liability can be accepted regarding the safety and reliability of other makes.
You can obtain the Mercedes me Adapter exclusively from your Mercedes-Benz service partner – the associated app is available free of charge from the Apple App Store and Google Play. Furthermore, the Adapter's functions and services are being extended all the time and adapted to the needs and wishes associated with a sophisticated, networked driving experience for your Mercedes.