| Mercedes-Benz is one of the most reputed and sought after brands of cars. It stands amongst other attributes for being long lasting, reliable and SAFE!
Mercedes-Benz GenuineParts have been developed with these attributes in mind. Every part is not only specifically designed for Mercedes-Benz, but also has to pass constant quality control checks to ensure that every Mercedes-Benz car remains as safe and reliable as the day it first went on the road. In the unlikely event that the part should be faulty, all Mercedes-Benz GenuineParts are covered by a 24 months parts warranty and will be replaced at no extra costs.
The producers of counterfeit or fake parts are not concerned with the safety of all road users or if the part will damage the vehicle. Such parts are made from sub-standard materials which may last only a short time or even jeopardise the safety of the car and its occupants |
| How to Identify Genuine Parts? |
Packaging used for Mercedes-Benz GenuineParts not only ensure the safe transport of these parts but also act as a foil against counterfeiters. The packaging distinguishes through a special design and uniform labelling.
In the case of primeline items, a specially developed hologram is used to seal the packaging. Primeline items are safety relevant parts, such as oil filters, brake pads or air filters, as well as parts which have to be replaced regularly.
When the packaging is opened, the hologram is destroyed and cannot be re-used. If buying Mercedes-Benz GenuineParts, featuring the hologram – always insist that the hologram is undamaged!
Mercedes-Benz GenuineParts are also marked with the protected Mercedes-Benz trademarks, as well as, if space is available, with the part number. |
| Counterfeit Consumables and Accessories |
Counterfeiters do not stop only at parts: Mercedes-Benz Genuine consumables, such as engine oil and brake fluid or accessories such as alloy wheels can also be found.
Needless to say, fake engine oil can have damaging effects on the engine; leading to costly repairs and even possible replacement of the engine. Fake brake fluid can impair the performance of the brakes and may even cause brake failures.
Tests have also shown that counterfeit alloy wheels often show cracks and even break off after a small impact. The consequences can be life threatening.
Another example is the Genuine Mercedes-Benz Bonnet Star. It has been designed to automatically turn down backwards on impact. This is to prevent injuries to pedestrians. In the case of counterfeits, this mechanism is often faulty. |
Should you be unsure of any Mercedes-Benz item offered for sale, we would recommend not to purchase anything from a source which does not appear to be an authorised Mercedes-Benz dealer. The risks are not worth taking. Visit the local authorised Mercedes-Benz dealer as you can be assured that only genuine Mercedes-Benz parts are sold.
Daimler will be most pleased to receive any information relating to suspected counterfeit parts or of sales outlets suspected of selling fake. Counterfeiting and the sale of counterfeits is fraud and punishable by law. Such information may be sent via e-mail to: |
All Mercedes-Benz GenuineParts can be purchased from the following retail outlet:
Pandan Gardens Parts & Accessories Division - Parts Sales
209 Pandan Gardens
Tel : 6568 4631
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